Bangladeshi multi-national brand Walton has started the season 5 of its Digital Campaign which is being conducting across the country to provide faster and best after-sales service to customers. Walton has announced various benefits including the scope of getting up to 200 percent cash vouchers along with sure cashback for refrigerator customers under its Digital Campaign season 5 .
The announcement came at a ‘Declaration Program’ held at the Walton Corporate Office in the capital on Monday (October 7, 2019). To avail this benefits, customers will have to register the products purchased from any Walton Plaza or distributors’ outlets or e-Plaza through SMS or online system. They will then be informed of the cashvoucher or cashback through a return SMS.
Executive Directors of Walton Group Eva Rezwana, Amdadul Hoque Sarker, Nazrul Islam Sarker, F M Iqbal-Bin Anwar Dawn, Ariful Ambia and Md Rayhan were present on the function hosted by Deputy Executive Director Firoj Alam.
Ariful Ambia said that through digital registration process, details including customer name, phone number and model number of the purchased product are being stored on Walton’s server so that customers can avail quick after sales service from any Walton service center even if the warranty card is lost. Service center representatives can also get customers’ feedback. The benefits of up to 200 percent cash vouchers along with sure cashback have been given to customers to encourage them in taking part on the digital registration campaign.
Golam Murshed, Chief Executive Officer of Walton refrigerator, said: “Walton has the ability to produce refrigerators with corresponding of habits, interests, standards and usage for customers of any country of any environment in the world. Many renowned global brands are importing our products and recently South-Korean brand Hyundai and a top Indian brand have signed agreements with us to sell Walton made refrigerators in the Indian market.
Walton is now eyeing to spread its global market specially in developed countries like Europe, America and Australia. Talented and highly experienced local and foreign experts from Italy, Japan and South Korea are working relentlessly on design, production and marketing of Walton refrigerators, he added.
Shahiduzzaman Rana, Product Manager of Walton refrigerator, said: this year Walton had set a target of selling 2 million refrigerators in the local market. About 18 lakh refrigerators have already been sold out in the first nine months of the year which is 50 percent up from the same period of previous year.
Walton has more than one hundred and half models of direct cool or frost, non-frost refrigerators and freezers in the local market. The prices of these refrigerators and freezers are between Tk 10,000 to Tk 69,900. In addition to cash purchase, customers can buy Walton refrigerators with EMI and installment facilities.
This year, Walton has released BSTI’s five-star energy rating comprehensive power-saving inverter technology and eye-catching designed glass-door refrigerators. In addition, 563 liter inverter and side by side glass door non-frost refrigerators have received tremendous response at customer level.
Besides, one-year replacement facilities, Walton provides 12-year guarantee for compressors. Walton has over 75 service points across the country to provide best after-sales service.