Neither mutation application could be rejected, nor could it be canceled altogether in case of a shortage of documents

Circular says the e-Mutation system has recently launched purchasing based mutation form to ease the services of the Ministry of Lands. If information is not stored in the digital land service system (e-Mutation/ e-Khatian / Digital LD Tax) or land office, the mutation application could not be rejected because of introducing the new form of e-Mutation. A request should be issued to submit if there is any deficiency in any document in the 1st order of the mutation case.

If the applicant fails to submit the information or documents within the said period (time given in the 1st order), the application may be rejected. However, the mutation process has to be initiated again if subject to receiving of required information/documents (no need to re-apply). In this case, the time of mutation receiving service will be counted from the date of reactivation of the application.
Cancellation of mutation is prohibited for various reasons including, non-submission of a hard copy of the mutation application, the discrepancy between the name of the document and the name of the national identity card, not forbidden the correct mobile phone number, ongoing court case regarding the land, the discrepancy between records and khatiyan regarding classes of land, etc.  Clear instruction has been given to the Assistant Commissioners (Land) regarding the action to be done in the circular.

The circular has also asked not to take the preliminary hearing of the parties if the documents related to the e-mutation application are found to be correct after verification. Online hearing is encouraged if there are no complicated issues in the disposal of e-Mutation applications. This will eliminate the need for land service receivers to visit land offices – it will also save many land service receivers valuable time and money.