Banglalink, one of the leading digital communications service providers in the country, is observing ‘Customer Experience Week’. Starting from today, the customer engagement program will continue till 28 July, 2022.
With the tagline ‘Ebar hobo customer champion’, the program is focused on strengthening the relationship between Banglalink and its subscribers and prioritizing their needs. Under this program, Banglalink employees will visit the market and interact with their customers and retailers.
A customer-centric culture has been one of the core values of Banglalink since its inception. It has played a key role in ensuring Banglalink’s consistent growth over the years. Currently, it is serving a customer base of 38.25 million with the fastest 4G network in the country.
Upanga Dutta, Chief Commercial Officer, Banglalink, said, “As a customer-obsessed organization, we continuously keep focusing on our subscribers’ demands to serve them better. The objective behind this program is to connect with our subscribers to understand their ever-increasing needs even better and design our products & services accordingly to suit their requirements.”
Banglalink will continue to take more initiatives to enhance customer experiences.